Privacy Policy
Effective Date: 18th August 2025
At PETALMY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Non-Personal Information: Browser type, IP address, device information, and browsing activity on our site.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Provide customer support and respond to inquiries.
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Send updates, promotions, and marketing (only if you opt-in).
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Improve our website, products, and shopping experience.
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Comply with legal and regulatory requirements.
3. Sharing Your Information
PETALMY does not sell or trade your personal data. We may share your information only with:
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Service Providers: Payment processors, shipping companies, and IT services to fulfill your order.
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Legal Authorities: If required by law or to protect our rights and security.
4. Cookies & Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. However, please note that no online transaction is 100% secure.
6. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Opt out of marketing emails at any time.
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Request information about how your data is being used.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
PETALMY may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: admin@petalmy.com
📍 Address: Lebuh Permaisuri, 36800 Kampung Gajah, Perak
